Privacy Policy

1. What we collect

• Account details — your name, email address, and phone number if you give one.
• Listing content — what you write and the photographs you upload, including anything visible in them.
• Messages — what you send other users through the site.
• Usage and technical data — pages viewed, listings saved or compared, IP address, browser and device type, and the time of your requests.
• Acceptance records — which version of the terms you accepted and when.
• Verification documents — only if you choose to upload an Emirates ID or trade licence for seller verification.

We do not use advertising trackers or third-party analytics that profile you across other websites.

2. Why we use it, and on what basis

• To run your account and show your listings — necessary to perform our agreement with you.
• To let buyers and sellers contact each other — necessary to perform our agreement with you.
• To keep the site safe, to investigate fraud and abuse, and to enforce the terms — our legitimate interests, as permitted by the PDPL.
• To send you service email such as sign-in links, listing expiry notices and saved-search alerts — necessary to perform our agreement, and you can turn alerts off.
• To meet legal obligations and to respond to lawful requests from the authorities.

Where the law requires consent, we ask for it, and you can withdraw it at any time.

3. Who else sees it

Anything you put in a listing or a public profile is public: assume everyone can see it, including your photographs and any phone number you publish.

We use these service providers to run the site, and they process data on our instructions:

• Supabase — database, file storage and authentication.
• Vercel — hosting and delivery of the website.
• Resend — sending service email.
• Anthropic — generating listing descriptions and answering buyer questions, where you use those features. Content sent for this purpose is not used to train models.
• Stripe and Telr — payment processing, if and when paid plans are switched on.

We do not sell personal data, and we do not share it for anyone else's marketing.

4. Where it is held

Our providers may store and process data outside the United Arab Emirates. Where that happens, we rely on the transfer conditions permitted by the PDPL and on the contractual protections our providers offer. By using Motiq you acknowledge this transfer.

5. How long we keep it

• Account data — while your account exists, and up to 12 months afterwards.
• Listings — while live, and in our records for up to 24 months after they end, so that a dispute about a sale can be looked into.
• Messages — up to 24 months.
• Acceptance records — for as long as they may be needed as evidence of your agreement.
• Technical logs — up to 12 months.

6. Your rights

Under the PDPL you may ask us to: give you a copy of your data; correct it; delete it; restrict or stop a particular use; transfer it to you or another provider; or withdraw a consent you gave.

Write to hello@send.motiq.network and we will respond within 30 days. If you are not satisfied, you may complain to the UAE Data Office.

Some data cannot be deleted on request — for example records we must keep as evidence of a transaction or an acceptance, or to prevent fraud. We will tell you if that applies.

7. Security

Access to the database is restricted per user by row-level security, files are stored under per-user paths, connections are encrypted, and sign-in is by one-time link rather than a stored password.

No system is perfectly secure. If a breach affects your data, we will notify you and the Data Office as the PDPL requires.

8. Cookies

We use only what the site needs to work: a cookie that keeps you signed in, and a cookie that remembers you have accepted these documents. There are no advertising or profiling cookies.

9. Children

Motiq is not for anyone under 18. If we learn that an account belongs to a child, we will close it and delete the data.

10. Changes

If we change this policy materially, we will publish a new version and ask you to accept it.

Questions: hello@send.motiq.network.